Gather Support
Everything you need. Nothing you don't.
Contact Us
Have a question, found a bug, or need help with your account? We're happy to help.
We typically respond within 48 hours.
Email SupportFrequently Asked Questions
How do I create a new list?
Go to the Lists tab and tap the + button in the top right corner.
What is Gather Pro?
Gather Pro gives you unlimited grocery lists. The free tier is limited to 1 list. Pro is available as an annual ($14.99/yr) subscription, with a 7-day free trial.
How do I cancel my Gather Pro subscription?
Open the iOS Settings app → tap your name → Subscriptions → select Gather → tap Cancel Subscription. You'll keep access until the end of your billing period.
I was charged but I can't access Pro features. What do I do?
Sign out and sign back in to refresh your subscription status. If the issue persists, contact us at the email above and include your Apple ID email so we can investigate.
How do I delete my account?
Go to Settings inside the app and tap Delete Account. This will permanently remove your account and all associated data within 30 days.
Is my grocery data backed up?
Currently, grocery lists are stored locally on your device. iCloud backup will back up app data as part of your normal device backup.